If you imagined a computer hacker with the know-how to topple governments, you might well picture someone who looks a lot like Austin Heap. He's a 26-year-old programmer from San Francisco with long wavy hair, wearing jeans, T-shirt and aviator sunglasses the morning we meet. He is also the creator of a piece of software called Haystack, which was a key technology used by Iranians to disseminate information outside the country in the protests that followed the disputed election result in June 2009, when President Mahmoud Ahmadinejad unconvincingly triumphed against three challengers.
The Iranian government already filtered its citizens' email and Skype conversations, but in the aftermath of the election, such censorship was increased in an attempt to identify dissidents who were using the web to organise and communicate with each other and with the outside world.
A tech wunderkind originally from Ohio, Heap developed Haystack to open up social networking sites such as Twitter and Facebook, giving voices on the streets a platform, and people in the west a window into a closed-down state. He's now the executive director of the Censorship Research Centre in San Francisco, a non-profit organisation founded with his colleague Daniel Colascione to provide anti-censorship education, outreach, and technology for free to those who need it most.
What is Haystack and how does it work?
Haystack is a piece of software that someone in Iran runs on his or her computer. It does two things: first, it encrypts all of the data; second it hides that data inside normal traffic so it looks like you're visiting innocuous sites. Daniel and I developed Haystack by looking at how the regime was using technology to filter the internet, and figured out the best strategy to get around it.
Why did you decide to take on the regime?
I remember the day of the election, sitting around watching Twitter, watching what was going on, reading the election results and thinking, that looks weird. Then I realised that the internet censorship had stepped up more than normal. I thought, hey, I can set up a few proxies and help a few people out. While I'm at it, why not post instructions online so other people could use their computers to get around the government filtering.
Imagine what you can do if you can watch someone's internet connection: you can watch them log into GMail, you can watch them log into Facebook, you can see who they're talking to, you can intercept messages. That's why the encryption part of Haystack was really important. It had to start on the user's side, on their computers. Then it makes its way through the government filters.
Were you politically motivated?
No. I just remember sitting there watching the election results thinking, why are they violently reacting to people who were voting? It's not like they were just jailing people; they were killing people in the streets – people who had a different opinion, people who wanted to share their stories and voice what they thought was right. It shocked me that someone would retaliate in such an inhumane way, and for someone to use the internet as a tool of oppression, as a tool to stop dialogue.
I gather that according to US law, it was illegal to export Haystack to Iran, simply because it would flout Iranian laws – but it did virally make its way onto Iranian computers…
I'll never forget the first person who got a copy of Haystack and sent me a screenshot of Twitter. All of a sudden, the internet was open again. Haystack also allowed people to make Skype calls back to their families securely. It allowed people to send GMail without worrying that someone would try to steal their password or monitor their communication. It gave them a layer of protection that allowed the random person to be a citizen journalist and to do so without the risk of persecution, jail or torture.
Is there content that shouldn't be spread around the web?
The internet is used for anything from drug trafficking to human trafficking. That's completely wrong. But when you decide that you're going to support an open internet, you have to open all of it. You can't go down this slippery slope of saying what's right and what's wrong. Who is this panel of people who's going to say this is OK, this is not OK? Outside the obvious things that are human rights violations, free speech is free speech.
Isn't that a very American point of view?
I don't think [Haystack] has anything to do with American ideology. I think that if you look at what the UN has listed as basic human rights, one of those is the ability to freely and openly communicate. No one should ever have to stop and say, "Can I be this? Can I think this? Can I say this?" It's what we as people deserve.
Who are your greatest critics?
I don't even know where to start. I have a whole fan club of people who hate me. There's clearly been opposition by the Iranian government. They recently passed a law that makes it illegal to use software or proxies that evade the censorship that they've imposed. They're detractor number one.
In my day-to-day life I meet people who don't support what I do. One of the most shocking examples was when someone came up to me and said, "Don't you get that Ahmadinejad is our Obama?" That took me back.
After Google announced it was leaving China, the Chinese government said that US-originated systems that opened up the governmental web blockades – such as Haystack - were acts of terrorism. Are you a terrorist?
It's interesting. There are a lot of things that they [China] do and pursue, a lot of laws that I don't feel anyone should observe. They have a long history of jailing dissidents and people who republish old cartoons. They pick and choose how to enforce laws and they come up with laws that frankly I would consider an act of terrorism of mankind. Maybe we should agree that we're both the same kind of threat, but to one another.
Hilary Clinton made a speech recently that outlined the US State Department's policy on web freedom. She argued that there was no place for censorship. What's the relationship now between the US government and Haystack?
I don't like the view that Haystack is a puppet of the US State Department, but I'm happy to see that the State Department is standing up for a free and open web. They have a long history of protecting human rights around the world and documenting abuses. This is the next step. We live in such an interconnected world. Policy makers, organisations that draft and enforce these policies need to catch up. And they are.
What's next for Austin Heap and for Haystack?
There are a lot of places around the world that are either severely censored now that could use people like me and tools such as Haystack, and they need to be addressed. That includes everywhere from Australia, which is currently dipping its toes in the censorship pool, to Egypt where there are more bloggers jailed than journalists: this is a global problem.
The way Haystack was developed was that we looked at how Iran specifically does its filtering and we came up with a method around it. If you look at what China does with their filtering, they use wildly different technology and have spent millions, hundreds of millions on their censorship. They're probably the best censors in the world. We hope to run down the list. Take on each country that has decided that it's going to try to use the internet against people.
